Telguard is a British made telephone or GSM based intercom. The system is able to plug in to an analogue extension of your telephone system so that a visitor access request can be answered on any telephone or cordless phone on the premises. This perfectly suits late arrivals being able to contact a member of staff at any time, whether the call is set to ring their cordless phone or a mobile phone. Access can be granted by a press of the ‘#’ key after identity has been confirmed.
If it is not possible to provide an extension at the entrance point, a dedicated ‘BT’ type line can be used. This would enable the Telguard to make a call to the main telephone switchboard or it could call a mobile phone number so that a porter would not have to stop what they were doing to allow access for a quest.
Alternatively one of our GSM systems could be used. This simply means that a mobile phone call is made from the Telguard as it is not connected to a telephone line. This system is also able to provide video to the mobile phone (Android device) that answers the call from the entrance. So now the porter or employee is able to see who is at the entrance before they allow them access. This could even be actioned remotely from another site!
The memory of the system is programmed with a telephone number and a button on the Telguard is associated with that number. When a visitor presses that button, the Telguard speed dials the associated number and the phone at the other end will ring. On answering the call the user is then able to converse with the caller and if they wish to allow them access they simply press the ‘#’ key on the phone they are using. This command signals the door/gate/barrier to open.
If the first number is not answered the Telguard will call up to 8 alternative numbers. There are also timed profiles that allow for different numbers to be active during certain periods. This could be when reception closes or a different employee starts a shift. This also applies to access codes and trade access.
Staff are able to call the Telguard (it has it’s own SIM card or phone line) and if their number is in the Authorised Access Memory, they cancel the call as soon as it starts ringing and the entrance will open. This is all recorded on the activity logs that can be downloaded remotely 