In an age when “innovation” often evokes algorithms, automation, or AI-generated experiences, it’s time to reframe the conversation, especially in the hospitality sector.

True disruption doesn’t always start with robots. Sometimes, it begins with a meeting room, a new leadership mindset, and a better way of working with people.

How luxury brands are redefining high-end hospitality through the integration of their aesthetic identity and core values was the topic of an expert panel discussion hosted by Glion Institute of Higher Education in Milan earlier this month.

The iconic family-run Italian restaurant group San Carlo celebrates a fresh chapter for its much-loved Cicchetti concept with the official opening of the new Cicchetti Piccadilly on Tuesday 29th April, now located at 172–173 St James’s, London.