There’s probably no other industry that relies on customer satisfaction as much as the hospitality industry. Many aspects of the guest experience are timeless, as guests always look for a comfortable bed, a good shower, a clean and tidy room, complimentary toiletries and a good internet connection. However, in the digital age, as technology and […]
ZANNIER HOTELS TO OPEN SONOP, A LUXURY TENTED CAMP IN KARAS, NAMIBIA THIS SUMMER
Sonop will be the second opening from Zannier Hotels in Namibia following the launch of Omaanda in summer 2018 This summer will see the hotly-anticipated opening of Sonop, a luxurious tented camp nestled on the Southern edge of the Namibian desert in the Karas region, two hours from the majestic red dunes of Sossusvlei. It […]
Ceramique Internationale adds finishing touches to Harrogate catering HQ
Tile specialist Ceramique Internationale has worked with bespoke wedding caterer, Nomad Catering by James Brown, to put the finishing touches to its new Harrogate premises. The Harrogate-based caterer has relocated to a new venue in Follifoot, having outgrown its previous premises. The new headquarters boast a new country-style interior and increased capacity to allow the […]
WINNERS ANNOUNCED FOR BEST WESTERN GREAT BRITAIN’S 2019 AWARDS
The winners of the Best Western Great Britain national awards have been announced at its Annual Members Conference, supported by Brakes. The awards, now in their 41st year, celebrate the largest collection of independent hotels in Great Britain. Hotels were recognised for their high standards of customer service and community work, with properties of all […]
LA MANGA CLUB AFTERNOON TREAT IS PERFECT CUP OF TEA
Spain’s La Manga Club is offering food lovers the chance to indulge in one of the great British customs with the launch of a new ‘Traditional Afternoon Tea’ service. From this month, guests can tuck into an array of mouth-watering British delicacies every afternoon at the resort’s famous Piano Bar – including the opportunity to […]
Hampton by Hilton Debuts in France
Hampton by Hilton Paris Clichy Opens Its Doors as the Brand’s First Property in the Bustling City of Paris, as the Brand Celebrates 250,000 Rooms Across the World. Hampton by Hilton has opened its doors in France, welcoming guests to experience Hamptonality in the French capital. Hilton has partnered with the NAOS Hotel Groupe to […]
Beacon takes a shot at refreshing its operators’ alcohol alternatives to prevent a Dry January
Suppliers from Beacon, Britain’s leading purchasing company, have revealed the increasing popularity of Dry January has boosted alcohol-free trends, with a reported 4.2 million people expected to have abstained from alcohol this month. January continually presents publicans with a challenge as consumers embark on a detox regime following the indulgent festive season. Coupled with the […]
MORAG MYERSCOUGH x METHOD new JOYFUL limited edition eco-cleaning range
Morag Myerscough, artist/designer, has injected her distinct use of pattern and colour into method’s latest limited edition collection, providing a riot of joyful colour for the home. Morag is more accustomed to working at a supersize scale with projects like Battersea Power Station, the Design Museum and Sheffield Children’s Hospital, so working at such a […]
Literally raising the roof: At Hilton’s brand new Tower of London bar
What do you do when you want to create the latest destination rooftop bar in London, but don’t want your vision to be hampered by the elements? You turn your outdoor bar into an indoor bar – or an indoor, outdoor bar, if you’re the DoubleTree by Hilton Hotel London – Tower of London. Jason […]