Hotelier & Hospitality Design - June 2021

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June 2021: Industry News, Openings & Refurbishments, Technology, Recommended Suppliers...

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www.deralam.co.uk

T: 01257 478540 E: sales@deralam.co.uk


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The handmade, traditional art of neon signage is still preserved by a few bespoke providers. We are based in Kent but cover the whole of the UK so drop us a line and we’ll be happy to quote to bring that classic, striking look to your business.

www.cafeculture.biz/neon-signs/ sales@cafeculture.biz 0800 9175526 | 07944 298554 CafeCulture Ltd, 6 Edith Road, Orpington, Kent. BR6 6JQ


Contents June 2021

Contact Us Dan Draper

Publication Manager 01843 570940 dan@hotelierandhospitality.com

Jodie Little

www.hotelierandhospitality.com

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REFLECTS W IT E 3895 Hotelier and Hospitality AW.indd 1

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Anthony Field

Editor anthony@hotelierandhoteldesign.com 01843 570940

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Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas.

Publishing Director 01843 595818 jodie@jetdigitalmedia.co.uk

The perfect finish to any bathroom To make life easier, we give many of our taps and showers a flawless contemporary chrome finish. No need for chemicals. Just a quick wipe with a wet cloth and you’re done. Brilliant. www.bristan.com

13/09/2019 15:45


The Hoxton to launch campervan tours this summer Available from 27 May to 27 September, The Hoxton will introduce four curated campervan experiences in California, France, the Netherlands and the UK. Join our LinkedIn group and hear the latest news, advice and get exclusive updates

Hotelier & Hospitality Design

Each van will include Roberts radios, Blank toiletries, Hoxton linen and towels, Origin coffee, a portable BBQ, bikes, camping chairs, and a fridge stocked with beers, wines and soft drinks.

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The Hoxton has pulled together itineraries for each curated trip which guests can either follow or use as a springboard for ideas. All campsites are pre-booked and paid for by The Hox, relieving guests from administrative tasks.

oldest towns and vineyards with the opportunity to stay on a meadow on a working farm. Next on the road is the Kent Riviera before heading back to London for a night in one of The Hoxton hotels in Shoreditch, Holborn or Southwark.

Campervans will be available in just four of The Hoxton’s markets: the UK, France, the Netherlands and California. Transport will include a VW T6 or Mercedes Sprinter (depending on destination) with each trip concluding in a night’s stay at The Hoxton.

Other packages include Amsterdam and up (Netherlands); La vie on road (France); and Win(e)d down the windows (California).

The UK experience Roll on Rolling Hills is a four day trip beginning in East Sussex. The route will take travellers through some of England’s

Martina Luger, chief marketing officer at The Hoxton, said: “Last summer we pulled Camp Hox together in record time and it was incredibly popular and well received. We love the idea of being able to take The Hoxton experience outside of our four walls and explore what

that might look like, allowing us to curate not just a space but a whole Hoxton-curated adventure for our guests. This year’s campervan experience strives to celebrate the idea of getting back out there exploring, and responds to what people are really wanting and needing right now. We can’t wait to see the adventures unfold.” Last summer, The Hoxton first launched Camp Hox - a monthlong, pop-up camping experience in Oxfordshire. The idea came as a direct response to the pandemic, and included 12 tents available to book at Eynsham Hall with an extra night at one of the brand’s London hotels.


Bathroom brand Kaldewei receives the iF Design Award 2021 The judging panel appreciated the filigree design of the MING washbowl by Kaldewei, made of elegant steel enamel. The MING washbowl made from Kaldewei steel enamel impresses with its filigree silhouette and a flawless glazed surface. Kaldewei has been awarded the renowned iF Design Award 2021 for the trend-setting and high-quality design of this new model. The premium manufacturer Kaldewei won over the iF Design Award judging panel at the iF Design Awards recently with its unmistakable product profile; uniquely combining tradition and modernity with absolute quality in sustainable steel enamel.

Whether located a classic bathroom or in a more creative setting – the elegant MING with its convex curved silhouette creates a image that helps turn the bathroom into a sensual retreat. An easy-toclean finish, the Kaldewei Pearl Effect, is standard on all MING bowls, it is also available in lava black matt, black, alpine white glossy and alpine white matt.

Hotelier & Hospitality Design

The traditional contours of this exquisite MING bowl from Kaldewei are inspired by Chinese Ming vases. The washbowl is made from durable steel enamel; with its elegant lines, large interior depth and a delicate, filigree edge it is 100 per cent recyclable and offers a sustainable option.

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Brøchner Hotels opens hotel/ hostel hybrid in Aarhus BOOK1 located in Aarhus marks Brøchner Hotels’ first opening outside of Copenhagen, combining hostelstyle bunk bed dorms along with private rooms and suites.

Hotelier & Hospitality Design

BOOK1 comprises 444 beds ranging from shared bunk dorms (between four and 14 persons), larger pod dorms, private double rooms and four private suites.

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Amenities include a food court led by MIB which serves breakfast along with pizza, Danish ‘smørrebrød’ and a bakery. The lobby bar holds a “Bottoms Up” offer every day from 5-6pm, and several lounge areas can be found throughout the premises. Other features include a sauna, laundry room, fitness kit and bike rental. Guests will also get access to offers from local shops, cafes and restaurants as part of Brøchner’s GO LOCAL initiative. Nickolas Krabbe Bjerg, CEO at Brøchner Hotels, said: “We want to offer guests the same cool vibe you meet at our boutique hotels, but at the same time give them something unique in its own category. We believe that

the modern traveller cannot be categorised. Today, we travel based on needs and needs fluctuate - from a family vacation one week to a business trip the next and perhaps a romantic getaway in the weekend. Consequently, identifying with a place and value for money becomes essential for the modern traveller. At BOOK1 we cater for exactly that with our take on a hybrid between hotel and hostel. “BOOK1 really challenges the notion of a stay in the Nordic countries,” Bierg added. “We know from our guests that they want to be surrounded by cool design and interior, but at the same time, they want to prioritise budget for experiences, culture, and gastronomy. Additionally, our guests value staying at a place where locals like to hang out.” The hotel is housed in the city’s former main library from 1934. Brøchner Hotels has four properties in Copenhagen, including a former bank, public library, and Carlsberg brewery building.



Buy British - Install a Vogue Heated Towel Warmer or Designer Radiator

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MD060 A perfect combination for heating and drying. This versatile product will suit any modern bathroom. With a white double panelled radiator as standard and 25mm chrome horizontal tubes. Other radiator colours can be specified. Vogue (UK) Ltd Strawberry Lane, Willenhall, West Midlands, WV13 3RS. United Kingdom T: +44(0) 1902 387000 F: +44(0) 1902 387001 E: sales@vogueuk.co.uk W: www.vogueuk.co.uk


Stannah calls for safety checks for lifts in the hospitality and retail industries Stannah, the UK’s largest independent lift manufacturer has called on hospitality and retail businesses to carry out essential safety checks on passenger lifts, platform lifts and microlifts ahead of the sector reopening. Non-essential retail businesses and outdoor hospitality venues start to reopen in April, and hotels, restaurants, pubs and coffee shops have a government roadmap to safely accommodate customers indoors within the following two months.

“Don’t get caught out or risk a further delay to your opening due to the legal responsibilities you have for your onsite lifts,” says Alastair Stannah, MD of Stannah Lifts Distribution and Service. “Lifts must be thoroughly examined and safe for everyone to use. The duty holder is accountable for the safe operation of any lift in your premises and should familiarise themselves with what they are accountable for.” Hospitality and retail premises should ensure their service contracts are valid and the lift company is still operating, that all lift paperwork is up to date and that their LOLER (The Lifting Operations and Lifting Equipment Regulations 1998) inspection visits are up to date. Where lifts have been kept on but not used regularly, they should be tested thoroughly, but if they have been switched off, it is essential to speak to your service provider first. Additionally, while businesses are preparing for reopening, it could be an opportune moment to review the layout and configuration of the premises in question. Whether

opening an upstairs or downstairs space or changing layouts to make social distancing easier, now is the ideal time to consider undertaking any building work that can support an increase in revenue. Alastair Stannah, Managing Director of Stannah Lifts, said: “Reorganising premises to become Covid-19 secure can feel like a big challenge, but it doesn’t have to be. Stannah microlifts come in a range of dumbwaiter sizes, which can fit into very small spaces and can transport plates, glasses, food and more quickly between kitchen, restaurant and additional floors. “As there is a small amount of builder’s work required, installing a service lift could disrupt your business if open. As you prepare to open, now is an ideal time to install before lockdown lifts, giving the long-term benefits of reducing manual handling risks, and reducing handling and serving time.” Stannah has installed over 22,000 dumbwaiters in the UK, and is able to support any premises configurations needed, enabling businesses to maximise the space they have available. The first step is to arrange a site survey to discuss possible locations and sizes. For a full reopening lift safety checklist, please click

here

Hotelier & Hospitality Design

For these businesses, remembering to meet the obligations for any operating lifts in place, as required by the Health and Safety Executive, is crucial.

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NEW ROPE ARMCHAIR In Stock For Quick Delivery

The Salcombe is a very attractive Armchair with an anthracite powder coated aluminium frame and a textaline Rope Seat and back. The textaline makes the chair ideal for both indoors and outdoors as it will repel water and is very quick drying. Stackable to approx 15 pieces for easy storage.

Comberton Bar Stools & Evesham Bar Table

Gruvyer Chairs and Armchairs Range of Colours

Hinton Non Wood Armchair and Side Chair

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© CCI Entertainment LTD

When not being forced to pull heavy sleds, dogs are chained to barrels or wooden boxes.

MILLENNIUM HOTELS: BREAK THE CHAIN—STOP SPONSORING THE IDITAROD The Iditarod dogsled race is an Arctic nightmare for dogs who are forced to pull heavy sleds for 1,000 miles in under two weeks through biting winds, blinding snowstorms, and subzero temperatures. Every year, hundreds of dogs are pulled out of the race because they’re ill, injured, or too exhausted to go on. More than 150 have died as a result of the Iditarod, most often from aspiration pneumonia caused by inhaling their own vomit. Millennium Hotels and Resorts is sponsoring this cruelty.

Take action at PETA.org/Millennium


Making the most of your outdoor areas with Tempus solutions

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The Manhattan Pergola from Tempus is a simple and cost effective way of extending the comfort of your indoor spaces into your outdoor patios. • Available with or without retractable sides for wind shielding • Quick and easy to use louvered roof keeps out the rain and lets in the sunshine • Lighting and heating packs make the sheltered spaces usable all year round – whatever the weather • Full fitting service available through product trained Contract Furniture Group installation team A wide range of complementary outdoor heating, lighting and furniture is available to view on our website.

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FinTech company CutPay vows to support businesses during and post pandemic

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utPay, a FinTech company that facilitates ordering and payment functions across the leisure and hospitality sector is offering its new TouchLess online ordering system at ZERO cost to help support businesses in the hospitality sector. Covid-19 regulations and rules on social distancing have made it difficult for many takeaways and restaurants to operate efficiently and maintain the required distance from customers. The CutPay app is built on a solid payment facility structure to create a remote ordering solution that allows customers to order their favourite dishes from the establishment of choice through one simple to use app for delivery or click and collect. Unlike many other platforms of this type, CutPay has pledged to support its current and new customers alike with the provision of its EPOS and remote ordering systems with no upfront costs and zero commission for all order types, regardless of collection, delivery, or order at table. This is available for a limited period only. TouchLess is perfect for the many hospitality industry members that are having their profit margins slashed due to hefty setup fees, recurring use charges and commission costs per order on alternate systems, CutPay is being fair to businesses and making it easier for restaurants and takeaways as they struggle to stay afloat during & post the pandemic.

Hotelier & Hospitality Design

Better still, the TouchLess remote ordering system can even be used for socially distanced table ordering

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and table reservations once restaurants, bars and pubs are able to reopen their doors to the public, making TouchLess the ideal piece of technology to help protect staff and customers with its ability to ensure social distancing measures are adhered to. Sunny Miah, Founder and CEO of CutPay Merchant Services said “Although marketplace apps are perfect for the consumer, businesses are levied with excessive commissions and set up costs and aren’t afforded the opportunity to promote their individual business brand. “At CutPay, we don’t believe that this is fair, especially under the current circumstances, so we are here to shake up the industry and make life easier and more profitable for members of the hospitality/leisure sector.” Available to download on Google Play and the Apple Store, the easy-to-use app is simple to integrate with current websites and ordering systems and provides an easy and cost-effective solution for members of the hospitality sector who want to increase trade while protecting their staff and customers. To help customers get started with TouchLess, CutPay is waiving the set up cost and monthly fee with a one-timeonly discount of 100% to help businesses survive these challenging times. All that is required is a hi-resolution company logo and a menu and the CutPay team will do the rest at zero cost. To find out more about CutPay and the benefits of Touchless, visit www.cutpay.co.uk


P L A N T- BASED PAC K AG ING F OR PA R K L ANE Cyprus-based Luxury Collection Resort & Spa, Parklane, has switched to plant-based compostable Vegware. The luxury resort is built on the seafront with a range of restaurants and bars on its premises. One of the resort’s aims is to reduce the use of disposable plastics in the hotel’s food and beverage department.

Sustainability is as important to Parklane as luxury. Local packaging company Dynamec identified Vegware hot cups, cold cups and soup containers to provide delicious drinks and meals to the hotel’s discerning.

“One of the reasons we work with this company is in accordance with our environmental and sustainability policy, their products have a complete range of environmentally friendly plant products in food and service products.” IFIGENIA MICHAEL Health & Quality Manager, Parklane

Sustainability & hygiene, for room service & distanced dining. Choose Vegware +44 (0) 330 223 0400 | sales@vegware.co.uk | vegware.com

@vegware


New transparent face mask shields your smile, and helps people connect The Smile Shield™ can also be used as a surgical mask with a clear front panel, which makes the mouth visible to facilitate clear communication. This is especially important for those caring for people who are deaf, hard of hearing, have a learning disability, or suffer with autism or dementia for example. Soboslay, adds: “We saw a gap in the market for a medical grade mask with a clear panel, that can be used by customer facing staff, even those on the front line, such as in the emergency services, healthcare providers, especially those working for charities where communication and connections are key, such as The Disabilities Trust.”

Smile Shield has a transparent panel to aid communication and is one of the only facemasks of its kind to offer medical grade protection , meeting all elements of the government’s Transparent Face Mask Specification. Smile Shield is also over 98% bacterial filtration efficiency, breathability, is splash proof and hypoallergenic. It is a British invention, created by two founders Jennifer Soboslay and Lisa Qiao, who also own TAD medical, known for its range of established medical supplies including masks, shields, PPE clothing, gloves, sanitising and cleaning equipment, already widely used by hotels and those in the hospitality industry, as well as educational facilities and the emergency services.

Hotelier & Hospitality Design

Jennifer and Lisa, believe that these masks will benefit certain industries including those where the human connection needs to be visual. Jennifer Soboslay, Founder and Sales Director, at Smile Shield comments: “Visual facial expression is a huge benefit to many industries, as communication is important, especially as a smile can change the sentiment of information or can be encouraging without words. The Smile Shield allows lip reading, visible facial expressions, and a clearer understanding and connection between people to take place.”

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Soboslay, continues: “We tried many different types of designs including a fully clear panel, but this wouldn’t have had the other attributes we deemed important, such as over 98% bacterial efficiency and breathability, the masks being splash proof and hypoallergenic. These are all important aspects needed by those working directly with people, such as in hotels, restaurants, or receptions for example. Giving customers and staff alike, the ability to communicate almost normally, they can even share a smile, which some say, is worth a thousand words and is particularly helpful for those customers that may be hard of hearing.”

Allan Darby, Health & Safety Manager at The Disabilities Trust, agrees: “The pandemic has been a challenge for us, as we offer a range of individually tailored support services, aimed at helping people live their lives as independently as possible. It is extremely important in our line of work that the people we help can see our facial expressions Therefore, we feel the Smile Shield helps the people we support to engage with our staff. We are implementing the use of these medical grade masks with a clear panel for our staff members and those that we care for.” Darby continues: “Take Autism as an example, this is a complex disability, and no two people have the same needs. Our detailed assessment procedure is designed by experts to determine the level of support needed by each individual. We are committed to finding new ways of understanding the views of those who have communication difficulties and tailor our communication methods to best meet the needs of that person, this is where clear communication and building a connection is key.” Hypoallergenic and latex free, the Smile Shield mask is comfortable to wear and offers over 98% Bacterial Filtration Efficiency. For more information about Smile Shield, please visit: www.smileshieldmask.com.

i) Compliant to EN14683 and comparable to Type IIR protection. Smile shield meets all elements of the government’s Transparent Face Mask Specification (HERE). ii) Tested in the UK on 16th March 2021 for 4ward testing – reports available on request.


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You Can’t Manage What You Can’t Measure Mass testing continues to dominate the headlines and Government thinking in terms of getting people back to work and the economy moving. It is similarly being discussed as a tool to kick-start our leisure and hospitality sectors. What has become particularly apparent as part of the debate, however, is that ‘mass testing’ as a phrase means different things to different people. To some, it signals an important investment that is key to protecting essential workers in mission critical businesses, such as nuclear and defence. To others, it’s perception of ‘compliance’, a cost that has to be met to tick a box to satisfy a vague diktat and a need to be seen to be doing something. There is no doubt that ‘cost’ has been a factor in these debates, and that is understandable; an arguably more important element has been accuracy.

Hotelier & Hospitality Design

As a result, we seem, as a nation, to have been drawn to a conclusion that if you want a more expensive testing option with a higher degree of accuracy you have to take one route, whereas if you are prepared to sacrifice accuracy (within limits that are still acceptable/safe) in order to pay less then you have to take another.

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The choices, however, are not binary: this is not a VHS versus Betamax moment, for those of us old enough to remember. There are many different paths available to us. We simply need to be more flexible in our thinking, and more flexible in the solutions we propose. ‘Gold Standard’ testing that delivers the highest degree of accuracy involves a combination of LAMP/ PCR tests conducted in series – which we have badged as ‘LampWorX’. They provide a very

high degree of specificity (99.995%), which means the risk of a false positive is extremely rare (at 1 in 20,000 tests conducted) whilst the false negative rate is vanishingly low due to the extremely high ‘gain’ in the initial LAMP reaction. Such testing is used actively in mission critical industries – businesses such as EDF and BAE Systems – to keep staff and visitors safe. A more widely known testing regime is Lateral Flow, the method being used by schools and colleges, for example, and being promoted in relation to events and stadia. Lateral Flow tests achieve fast results but have a lower level of accuracy, although it could be rationally argued that sensitivity, specificity, speed and ease of use are a trade-off, and so not necessarily a ‘disadvantage’ in the strictest sense. Crucially, however, it doesn’t have to be an ‘either/or’ decision. One size does not need to be made to fit all needs. LAMP/PCR tests, for example, and daily testing can be used when infection rates are high but adapted to become more of a managed, screening-led service as the risk declines; as implemented in our LampWorX process. Similarly, a Lateral Flow-based solution can be made more accurate through a laboratory-based testing approach,

again with a second confirmatory test of the same swab to provide an additional level of Quality Control, thus virtually eliminating the problems caused by false positives. This is what we are calling ProteinWorX, based on the protein antigen ‘base-test’ of the process. Regardless of which process we initiate – LampWorX or ProteinWorX – the same swab, if returning a positive result, can then followed by a sequencing test to identify the variant, ensuring we can immediately identify and respond to new strains. The point is a simple one: we don’t need to fixate on one route or another. There are many combinations of options available to us, and different industries and audiences will have different needs. Those needs will also change, and we need to be able to respond accordingly. Vulnerability is rarely a permanent state. What we do need to focus on is taking a flexible and open-minded approach to tackling what remains an ongoing challenge. With the fear of a third-wave and the constant need to identify and address new variants, the way that we manage, measure and monitor our response in the future will play a huge part in how quickly and safely we can return to ‘business as usual’. Flexibility will be key.


Adapting to Covid restrictions:

Create compelling outdoor hospitality spaces As hospitality is finally able to begin reopening, Leading interior design & architecture consultancy, Harrison, offers their custom design recommendations to pubs, bars and restaurants looking to make the most of their outside space in line with Covid regulations.

from the sun. A step further, you could consider a more substantial covered area that can be used all year around, such as a pitched canopy – the sound of summer rain beating down on material can provide an atmosphere in its own right and can be rather soothing! Making your outdoor dining area an ‘experience’ Capturing customer attention and providing a theatrical experience when they first enter your outdoor dining area can make your venue memorable.Think about placing fire pits around your outside dining space to create a sense of drama or light up a large barbecue where customers can toast their own marshmallows or choose freshly cooked meats. An open outdoor kitchen is also a great way to entertain guests dining al-fresco. Outdoor restaurant seating ideas

Kevin Grima, Creative Director at Harrison, comments, “When it comes to outdoor dining spaces, design, style, character and ‘feeling’ are must haves in the eyes of the customers. They have to ‘feel’ something when they take a seat in your outdoor dining area, and most importantly - feel at home. Your outdoor space, of course, should reflect your brand as much as your inside space – your customers should feel like they’re eating and drinking with you, despite dining al-fresco. Interiors can provide a richness of decor, with comfortable, stylish seating and lighting to set the right mood at the right time. Outside, recreating that is tricky. Success is always in the finer detail!”

Here are some of Harrison’s top tips for creating the finest outdoor hospitality spaces: The right lighting When day starts to become night, how you light your outdoor dining space is critical to the kind of atmosphere you want to create for your customers. String lights, tea lights and lanterns are all brilliant ways to light your outside dining area, as well as capture your customer’s attention. Try to ensure areas of your outdoor space aren’t over-lit, or under-lit, and use lighting that spreads evenly across the whole area. Stylish protection from the elements You can’t always rely on the British summer, but it’s possible to protect your customers from the elements and retain a sense of style and ‘brand’ at the same time. Table or bench umbrellas can work brilliantly on sunny days and provide respite

www.harrison.hn

Hotelier & Hospitality Design

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t’s fair to say outside hospitality has never been more important, both to businesses and the patrons. For the next month, it’s the difference between being able to open and remaining closed, and has become a real ‘must have’ for hospitality businesses going forward.

One of the biggest challenges facing hospitality in the era of Covid-19 is seating. With social distancing restrictions being relaxed completely, we hope, in the not-too-distant future, brands can once again start to think about how they lay out their outdoor dining area and the type of seating they use. Bringing people together, after so long apart, will be key in the early days post-coronavirus – so think about using bench seating, with long tables where diners can share space, food, drink and laughs.

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Fighting COVID in your Hotel and in your Home It’s official; Air-Revive reduces COVID particles.

It’s been a long road through lock-down to this point. Now, slowly, the world is reopening. Hotels, conference rooms, and other important elements of the hospitality industry are getting ready to fling open their doors in welcome. Although, they might find that their clientele is a little more anxious than they used to be. And why wouldn’t they be? Many of them have been cooped up in their own homes for the best part of a year. The pandemic has taken a frightening toll on the world, and it still isn’t over.

Hotelier & Hospitality Design

So, for Air-Revive, having leading laboratories issue them with a COVID-2 certificate is not only brilliant news for their technology. It offers outstanding peace-of-mind for Hotel owners. Moreover, it can produce the same results in your home.

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What is Air-Reviver Technology? The Air-Reviver technology is a unique system based on patented Bipolar Ionization technology. It generates positive and negative ions, just like those found in nature. When these ions are released, they mix with existing H 2 O to cause a chemical reaction that neutralises harmful bacteria and viruses. This intelligent technology has been tested by renowned laboratories and has scientifically proven to be effective against The Flu, Staphylococcus Aureus, and E-coli and of course COVID.

Six layers of filtration All the Air-Reviver units include a six-layer filtration system that allow the units to clean and disinfect the air, solving a wide range of air pollution issues. This technology: • • • • • •

Removes all pollutants; Traps 99% of particles; Contains antibacterial agents; Disinfects using UV light; Kills bacteria and viruses by destroying inner DNA Renders the majority of bacteria and viruses dormant

What this means for your hotel For hotels, Air-Revive offers you a practical and marketable advantage. For your homes, having technology that is proven to reduce COVID and other viruses will give you, and your family, peace-of-mind. Not to mention, waking up every day feeling refreshed as you breathe in fresh air. At a time when everyone is anxious about their safety, you can help them feel in control of their health. Thus, when you can have people visit again, they can worry about enjoying their time with you. For more information on Air-Revive call 0161 792 5552


Wash Series Giving you unprecedented control over on-premise laundry dosing

SEKO's Wash Series multi-machine laundry dosing systems allow operators to manage their equipment wherever they are in the world courtesy of IoT-enabled remote access.

SekoWeb

Data on demand • Connect to laundry systems remotely through SekoWeb, our revolutionary online portal • Configure up to 10 washer extractors with 16 chemicals and as many as 50 formulas • Access live and historical chemical and equipment performance data • Adjust programmes and parameters for immediate efficiency improvements

www.seko.com


June 2021DRINK. SLEEP EAT.

illycaffè Earns B Corp Certification illycaffè is the first Italian Coffee Company to Obtain B Corp Status, Awarded to Companies that Meet Highest Standards for Social and Environmental Performance illycaffè has become the first Italian coffee company to obtain the B Corp certification, awarded to companies that meet the highest standards for social and environmental performance, transparency, and responsibility. B-Corp certified companies operate to optimize their positive impact on employees, their communities, and the environment.

Hotelier & Hospitality Design

While many corporations are making it a priority to be a positive force in the world, B Corps are leaders in translating this concept into practice, based on their adherence to strict overall measurement protocols for the value they create and their commitment to continuous improvement.

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Ethics and sustainability are part of illycaffè DNA: since its founding in 1933, it has set itself the goal of improving people’s quality of life. In 2019, illy strengthened its commitment to operating as a stakeholder company when it adopted Benefit Company status. In doing so, illycaffè reaffirmed its choice to seek continued growth by operating in a sustainable way for the communities with which it interacts, formally integrating this commitment within company bylaws. Sustainability has always been an operating principle at illycaffè. It is applied to the company’s entire

supply chain, which is built on a system of direct relations with suppliers on the basis of four pillars: selecting and working directly with the best Arabica growers; transferring knowledge and expertise to the growers, training them at illycaffè’s University of Coffee (UdC); and through direct, hands-on work in coffee fields with specialized agronomists to achieve sustained, high-quality production while also respecting the environment. illycaffè combines these actions with rewarding growers for the quality they achieve by paying premium prices, higher than the market average, while fostering continuous improvement to create sustainable coffee and a community of growers: a community in every sense, capable of meeting not only in-person but virtually thanks to the platform created by illy known as Circolo illy. These, and numerous other initiatives, contributed to illy’s B Corp certification. “We work every day to implement out principles and reconcile economics with ethics” said Massimiliano Pogliani, illycaffè CEO. “We launched the B Corp certification procedure to underline our commitment to keep generating a positive impact on society and on the planet, joining a network of like-minded companies

that promote business models based on a strategy to create sustainable value in the long term.” illy achieved its B Corp certification with the support of Nativa – Regenerative Innovation Company, who supports businesses in their evolution toward a regenerative and sustainable economic paradigm. With its new status, illy confirms its commitment to reaching its established targets for sustainability to create durable and shared value. Overall, this is a noteworthy achievement for the company, considering that thus far, only 3% of the 100,000 companies that have applied to date for B Corp certification have met the excellence criteria established by B Lab, the international certifying entity for B Corp status. “This outstanding achievement by illycaffè shows that in the coffee sector too we can act generatively,” said Eric Ezechieli, co-founder of Nativa, Regenerative Innovation Company, and country partner for Italy of B Lab. “Today all companies must necessarily evolve in this direction, and we believe that illy’s success will inspire many others, in Italy and globally, to accelerate along this path.” https://www.illy.com/


SAFE AIR SPACES Providing clean indoor air with medical-grade technology

Clean air has never been more important Cutting edge Mobile Air Treatment Solutions For Leisure and Hospitality

industrial furniture Eden Furniture has a great range of commercial quality industrial, rustic, urban furniture. All ranges are UK manufactured giving flexibility on size, style and finish. Tanalised timber sections for all-weather resistance and powder coated steel frames for long lasting strength. In addition to the above ranges, instead of using tanalised timber we can use Recycled Non Wood Sections which are virtually maintenance free. All made from 100% recycled plastic, making them extremely durable and weather resistant. Ranges Shown - Truro, Harrogate, Helston and Shipley

Wobbly tables can be a thing of the past thanks to the patented StableTable technology. StableTable is a unique patented fully automated solution which is hidden with the pillar of the table base allowing the legs to adjust to uneven surfaces. Available for both indoor and outdoor use in a range of heights, shapes and sizes. Can be supplied as base only or complete with a stylish OnTop 12mm Compact Laminate top.

Call: 01527 519580 E: sales@edenfurniture.co.uk Warehouse & Showroom Unit 16 Padgets Lane, South Moons Moat, Redditch, Worcs B98 0RA

F U R N I T U R E

www.edenfurniture.co.uk


As Businesses Prepare For A Return to Work - This Is What a Covid-19 Protected Office Can Look Like As government restrictions lift, a businessman who has developed the first Covid-Safe office space in Glasgow is now advising pubs, hotels and restaurants on how to safely reopen. technologies designed to close the ‘hygiene gap’ by eliminating pathogens which survive on all surfaces such as computer screens, tills and mobile phones to provide long term protection to all touch areas. He has also installed the latest reception software that logs visitors and staff in and out and which is set up to take vaccine passports if they appear.

Hotelier & Hospitality Design

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All meeting areas, video conferencing and social areas have no-touch sanitisers while staff will be offered unique self-sterilising antimicrobial face masks designed to be worn comfortably for long periods along with rapid testing. In addition to this, a one-way system and doors that don’t hang opposite each other, make it easy for staff to stay safe.

tephen McCallion, CEO of ZLX, leaders in government backed research and development tax claims, who specialise in helping the pub and restaurant sector reclaim large sums of money for investing in innovation, is now an expert in Covidsafe public spaces having teamed up with technology experts and scientists to create an office fit for the postpandemic world.

McCallion explained: “This has not been a cheap exercise but the peace of mind that everything that can be done has been done, certainly helps when planning for reopening. To reduce lost days and make people feel safe at all times is fundamental to all businesses especially those dealing with the public. This template has proven ideally suited to the hospitality industry.

Following a full risk assessment of his space and the way people interact, McCallion’s 5,600 sq.ft of new office space has been installed with best-in-class technology to eliminate viral pathogens and reduce the threat of contact transmission of the coronavirus.

“The pandemic has forced us to innovate to drive solutions to living with Covid 19 and to this end ZLX is delighted to have helped hospitality businesses through these difficult times not only advising them on how to install Covid-safe public spaces and how to reopen but also processing R&D claims for their own pandemic fuelled ideas and developments.”

McCallion has put numerous innovative protections in place which he and his team are now offering to the hospitality sector to facilitate the reopening of their indoor spaces. These include an air handling system that involves changing the air constantly using fresh outside air filtered with UV light which is fed evenly throughout the offices as well as infra-red heating which works like the sun and only heats people and not air unlike traditional radiators which cause air to rise and fall. McCallion has also collaborated with scientists who have developed new nano

https://zlx.co.uk/


The Banana Road: Rollicking, Raw Memoir Chronicles Quirky Reality Chasing Dream of “A Place in the Sun” Andrea Montgomery’s ‘The Banana Road: It’s Tenerife but not as you know it’ is a frank, hilarious and sometimes shocking memoir; following the author and her husband as they trade the damp suburbs of Manchester for a subtropical banana plantation in Tenerife. Far from a tranquil island paradise, readers should prepare to encounter an espionage agent neighbour, a white cat with no tail, a sudden death and dozens of islanders who keep life spicy. When the pandemic came crashing down on travel, and Andrea Montgomery was unable to continue her work in mainland Europe, she finally had time to sit down and document the preceding few years of her life.

In ‘The Banana Road: It’s Tenerife but not as you know it’, Montgomery finally shares all! Synopsis: When Andy and Jack walk away from their successful careers, leaving family, friends and Manchester to move to the Canary Islands, they hope to find a new adventure and quality time together in the sun. What they do not expect to encounter is the intriguing, often amusing and sometimes downright bizarre cast of characters that inhabit their new, sub-tropical world. Buying a small house on a pitch ‘n’ putt golf course surrounded by banana plantations in the north of Tenerife, they set about trying to earn a living while getting to know the eccentric neighbour who hints at a double life as an espionage agent; the Disney Gang; and a white cat with no tail, an Eric Cantona attitude and a penchant for torture. An arrest and a sudden death turn their world upside down

and open the door to a series of seemingly unrelated incidents. As Jesus takes up residence in the bottom of the garden and paradise begins to unravel, the shocking truth is finally uncovered and Andy and Jack face losing everything. “I want to show people a side of Tenerife that exists far beyond the scope of holiday brochures, and also inspire people to take their own leap of faith as an expat,” explains the author. “This has definitely been the weirdest ride of our life, in complete contrast to what we expected when we decided to commit to getting our own “place in the sun”. Among all of the chaos, we’ve found plenty of time to laugh!” Continuing, “I want my readers to understand that, with bravery and tenacity, they can radically change their life and be in control of their destiny, no matter the problems they’ll face when carving out a new life abroad. Jack and I are stronger because of what we’ve been through, and the pitfalls have ultimately brought us closer together. So, strap in and join us for an adventure unlike anything you’ve read before.” Helen Ochyra, travel writer and author of Scotland Beyond the Bagpipes, writes: “The Banana Road is an engaging and lively account of what it’s really like to up sticks and move to Tenerife. A fascinating cast of characters, both human and animal, make for an entertaining read that will appeal to anyone who’s ever drifted off in the sunshine dreaming of extending their holiday on this subtropical island.” ‘The Banana Road: It’s Tenerife but not as you know it’, from Cranthorpe Millner, is due for release on May 4th, 2021: Waterstones: https://bit.ly/3lEFB36 Publisher’s website: https://bit.ly/3qYgjhr.

Hotelier & Hospitality Design

After all, the first few years she and her husband had been living in Tenerife were something of a pantomime of unbelievable characters, unexpected experiences and a total about face on what most dream of when picturing “island life”.

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Offer Your Guests a Premium Lavazza Coffee Experience National Drinks2Go specialist, eXpresso PLUS have listened to customer demand and partnered with Lavazza to launch a fresh milk Coffee2Go machine. For the first time, your guests can enjoy a full coffee shop menu with the Lavazza coffee and the special taste of fresh milk.

The New Lavazza Fresh Milk To Go The Lavazza Fresh Milk To Go system is available through a profit share model and the machine, furniture and ingredients are supplied free of charge, meaning there is no upfront capital investment. You will receive a large portion of the sales profit - up to 50% - making this an attractive financial investment for hospitality businesses that will serve 30+ cups per day and want to introduce a new revenue stream.

Hotelier & Hospitality Design

As well as serving barista style authentic Italian recipes made from 100% Rainforest Alliance coffee, the coffee2go system offers iconic Thorntons Hot Chocolate and organic Pukka Herbal Teas. The Lavazza Fresh Milk To Go is fully equipped with an inbuilt milk fridge and Foam Master technology, ensuring silky fresh milky crema and quality of flavour with every serving.

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You will also receive machine installation, servicing, and maintenance free of charge, provided by the eXpresso PLUS brand guardian team. And you can benefit from the remote telemetry function allowing you to track hot drink sales each week. The new Coffee2Go system also boasts an eight-inch touch screen media display, perfect for promoting new offers and key messages to your guests.

If you want to offer a premium coffee solution and experience to your guests, contact the eXpresso PLUS team today at www.expressoplus.com/fresh-milk

The NEW Lavazza Lusso Range available with touch-free technology The new Lavazza Lusso Gold, Silver and Bronze editions offer a full coffee shop menu serving iconic Lavazza Coffee, Thorntons Hot Chocolate, Birchall Fresh Leaf Tea and Batchelors Tomato Soup. Choose the perfect Lusso for you, whether it’s a completely touch free solution with distance screen selection technology, contactless payment, internal ingredients and cup drop functionality; or a high-tech interactive model with dual dynamic touch screens. The new Lavazza Lusso range is perfect for hospitality businesses that serve 11+ cups per day.

Find out more about this range at www.expressoplus.com/lusso-range


LEDVANCE launches Smart+ luminaires The new Smart+ portfolio of luminaires include wall and ceiling luminaires, security camera as well as Flex Strips, to meet the increased demand for security, mood and decorative lighting.

The Smart+ PLANON wall and ceiling assortment comes in three different form factors with different size options, including square-shaped, frameless rectangular, or frameless round luminaires, offering a modern and decorative design for any space. All Smart+ WIFI PLANON models feature Tuneable White and some also RGB function, and can be connected via WiFi. With the LEDVANCE WIFI app or a speaker device, users control the luminaire and timer or can easily select flexible and dynamic lighting scenes by switching from warm to cool light with Tuneable White. With a very slim, light-weight, robust and durable design, the Smart+ WiFi Flood luminaires are ideal for achieving a colourful garden illumination. A tempered glass cover with semi-frosted

finish allows for a very homogenous illumination, and the intelligent control options enable both general and mood lighting. The IP65 certified luminaires can be controlled by app or a voice controlled speaker device within the local WiFi, to change colours, dim or to switch on/off. The new Smart+ WIFI Flood Camera combines a sensor luminaire with rotatable luminaire head and camera security function. Its 180° sensor detection range, 5-10m sensor range and high brightness ensure a high level of safety to give customers peace of mind with regards to security. The camera offers app controlled 1920x1080 HD live view functionality as well as 40° vertical and 355° horizontal rotation angles. It also features a built in microphone and siren speaker with alarm function,

an IP44 rating, and can be controlled via LEDVANCE WIFI app or speaker device. The Smart+ WIFI Neon Flex strip offers a diffuse light appearance with invisible single LED dots for colourful light accents in any environment. They feature two different white light colours as well as RGB and (tuneable) white in one strip. The app- or speaker-controlled smart LED strips are available as 3m and 5m versions. The flexible, bendable LED strips are easily installed to provide indirect and direct lighting for gardens, balconies, walls, stairs, cupboards and shelves and many other outdoor and indoor areas. Contact: Tel: +44 (0) 1925 46 50 00 Email: csc.uk@ledvance.com Web: www.ledvance.co.uk

Hotelier & Hospitality Design

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any of these smart luminaires can be controlled via remote, the LEDVANCE app or by voice, and offer easy and quick installation.

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UK Rental Cost

£9.95 per unit per month

One-off sign-up fee of

£39.95

prices ex. VAT + PP

The CardsSafe system is specifically designed to securely retain customer credit, debit and ID cards while the cardholder runs a tab or hires a product or service.

forty UK golf resorts, including Foxhills, Silvermere and the London Golf Club, the demand for the system is increasing.

CardsSafe cost-effective technology has revolutionised how the hospitality industry manages its customer’s tabs on or off their premises. A significant deterrent for walkouts, misplacement of hotels assets and vandalism, CardsSafe also offers customers security against credit card fraud. It ensures peace of mind that their cards are secure while they enjoy the facilities.

Matthew, Director at Hilton Hotels, explains, “All our customers are pleased that we look after their cards in a more secure manner with CardsSafe”.

Now trusted by over 5000 brands in the UK, including Hilton Hotels, Lord’s – the home of cricket, and over

The technologically is also not hard-wired, which means it can sit discreetly behind reception or bar and be mobile to offer customers alfresco services.

CardsSafe helps Hilton Hotels to tackle their bar tabs, and hotel amenities hires. With thousands of guests visiting daily, keeping track of customer spending and borrowing and shift changes, CardsSafe offers the ideal solution to ensure that all tabs are up-to-date, accurate and always settled.

For more information, please visit www.cardssafe.com Or contact the sales team on 0845 500 1040


Flooring industry counts down to catch up, at CFJLIVE The flooring industry is preparing for CFJLIVE - its first official event in over a year - which takes place on Thursday 1 July.

Billed as a ‘must-attend’ event for all sectors of the industry - including flooring contractors, retailers and specifiers, distributors, facility managers, housing associations and designers – CFJLIVE will bring together the industry in real time; crucially, visitors will be able to connect, share knowledge and discuss issues with industry experts within live meeting rooms, and via chat and individual meeting requests. The main stage will present live demonstrations and, within the exhibition rooms, key events will include an industry-first sustainability forum. Other highlights will include live factory tours from exhibitors’ global production plants, new product launches and many technical talks.

“After over a year apart, CFJLIVE will allow the industry to meet in a Covid-19-safe and highly ecofriendly environment. The format is flexible, to suit schedules and time zones, and the content is shaping up to be incredibly exciting!” commented John Heath, Kick-Start Publishing’s CEO. CFJLIVE will air between 2-7pm on Thursday 1 July. On arrival, visitors will enter the main stage and a list of session rooms, enabling them to move around the event. Within exhibitor session rooms, mini-events will be hosted, including live seminars from technical experts, demonstrations and factory tours, with audio, video and text feeds. To find out more, please contact Stuart Bourne at CFJ at stuart.bourne@kick-startpublishing.co.uk and visit the website. www.cfjliveexpo.co.uk

Hotelier & Hospitality Design

The free-to-attend global exhibition is the UK industry’s first ever virtual event, bringing together over 100 global exhibitors. It will be broadcast live from a main stage - at FITA’s training centre in Loughborough - and from exhibitors’ showrooms, offices and factories around the world. Fast registration can be accessed now at www.cfjliveexpo.co.uk

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Surface Design Studio resurfaces as a global brand Midlands based Surface Design Studio is marking its 10th year and has undergone a complete rebrand to be more representative of its scale and ability. Now renamed Digital Ceramics Custom Tiles, the company which is part of Digital Ceramics Group has a brand which represents its global portfolio.

to create a mural. After the success, we set up The Surface Design Studio to offer a custom printing service to artists, interior designers and architects.”

Digital Ceramics Custom Tiles has in the past 18 months grown significantly and expanded its customer base internationally. The business which has been the UK’s number one custom tile manufacturer for a decade now works with clients in the leisure, entertainment and attraction industries across the globe including Disney, DreamWorks, McDonalds and Transport for London.

Demand for custom tiles has continued to increase for the past 10 years and it’s very fitting that the business meeting that need is headquartered at the very heart of “The Potteries”.

Mark Wood, Director of Digital Ceramics Custom Tiles said: “Proving bespoke tiles to leading brands around the world is an achievement that we’re immensely proud of. “In 2001, Digital Ceramics was set up to sell machinery, toners and consumables to the ceramic manufacturing industry all over the world.

Hotelier & Hospitality Design

“In 2011, we were asked by a leading tile manufacturer, to produce a large scale art project for the London 2012 Olympic Stadium, which had over 16,000 30cm individual porcelain tiles, produced with a different image

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Digital Ceramics Custom Tiles is further expanding its services to become more accessible meaning it is able to service the vast range of exciting projects which are rolling in. The company has reproduction capabilities across a variety of surfaces including: murals, tiled signage, repeating tile patterns, Pantone and RAL matched glazes, and R9 to R11 anti-slip floor glazes. Mark added: “This is an exciting time for the group as we’re not only reaching a milestone year but we’re able to drive the business forward at an exciting and global level so the next decade will be an even bigger and better celebration.” Digital Ceramics Group has been developing key knowledge and expertise of modern ceramic printing technology for 20 years now and has continued to expand its portfolio. It is one of the only companies in the world to provide a permanent digital ceramic printing solution. The innovative printing capabilities are vast and the group can offer expert printing technology, colour matching services that are compatible with both RAL and Pantone colours, printing equipment and support, ceramic transfers and custom decorative tiles.


• Around EUR 20 million to be invested in modernisation and maintenance measures • Upgrade to Radisson Collection hotel

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he Radisson Hotel Group has secured one of the best hotel locations in Berlin’s Mitte district long term by signing a 20-year lease with Union Investment. The existing lease with Union Investment for the Radisson Blu Hotel in the DomAquarée CityQuartier complex expires at the end of 2024, but early extension until at least 2040 was agreed in December. In addition to a comprehensive modernisation programme that will deliver visible improvements, the signing of the lease also sees the hotel being rebranded from Radisson Blu to the premium Radisson Collection brand. After modernisation, the hotel will operate under the new brand in the upper upscale/ luxury segment. The Radisson Collection comprises 15 hotels worldwide. The 427-room hotel in DomAquarée CityQuartier will be the first Radisson Collection hotel in Germany and the second hotel with this branding in the UniImmo: Deutschland fund after the Radisson Collection Brussels. Radisson expects the repositioning to attract additional guests to the Berlin hotel, especially from Asia. The international hotel chain is investing in the redesign of the 427 rooms/suites and bathrooms, as well as the lobby, bar and conference areas. Union Investment, as the owner of the property, will also contribute around EUR 20 million to the modernisation and maintenance work, to include the roof and structure, which is being brought forward to refresh the building. The modernisation programme began in November 2020 and is scheduled for completion in summer 2022, with the aim of reopening before then in autumn 2021. “Strong locations and first-class properties like DomAquarée provide the basis for long-term partnerships in the hotel sector,” said Martin Schaller, head of Asset Management Hospitality at Union Investment Real Estate GmbH. “The hotel has been an integral part of DomAquarée’s successful mixed-

use concept since the complex opened in 2004. We’re delighted that we were able to convince our hotel partner to commit to this unique location for an extended period and that this early commitment by our main tenant has further strengthened the attractiveness of the complex for all tenant groups – office, residential, cafés and restaurants, and entertainment – as well as for Berliners and the many visitors to the ensemble.”

Fast comeback expected for Berlin as a travel destination Union Investment sees the re-letting to Radisson as an important signal to the hotel industry in Germany, which faces significant economic challenges due to government-imposed closures. “We believe the urban hotel industry will make a strong comeback and we’re therefore investing specifically in top locations like Berlin that are set to benefit most from the return of tourism,” said Martin Schaller. The DomAquarée CityQuartier complex was developed by Union Investment at the end of the 1990s. With its vibrant mix of uses, DomAquarée set standards and was a defining influence when it opened in 2004, embodying a wider desire to create a sophisticated blend of living, working and leisure while also engaging with the surrounding area. Enjoying a unique location in the heart of downtown Berlin, opposite the Berlin Palace and Humboldt Forum and between Museum Island and the Hackesche Höfe district, the entire complex has benefited from high tourist demand since its opening. The development project was financed by Union Investment’s open-ended real estate fund UniImmo: Deutschland, which still holds the property in its portfolio. Alongside Berlin, Union Investment’s hotel property portfolio also includes two other Radisson-branded hotels in Amsterdam and Brussels. Union Investment’s hotel real estate portfolio comprises a total of 80 properties across Europe and the USA. www.union-investment.com/realestate

Hotelier & Hospitality Design

Union Investment and Radisson extend lease for premium hotel in Berlin’s DomAquarée complex until 2040

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Sommet Education acquiring majority stake in Invictus Education Group Sommet Education to double its global footprint with the acquisition of the Invictus Education Group, a leading private education and training operator in South Africa, reports Hotelier and Hospitality Magazine. Sommet Education, the worldwide network of first-class higher education hospitality and culinary arts schools, is acquiring a majority stake in leading South African private education operator Invictus Education Group alongside its historical shareholders, the two organisations have jointly announced. After acquiring École Ducasse in 2019, this latest announcement (21st April 2021) represents a new step forward for Sommet Education, which brings the number of its campuses from nine to 17, doubling its worldwide footprint, and growing from 6,000 to 9,000 students. Sommet’s strategy leverages on expansion to support its growth through various types of opportunities, from acquisitions of local and regional hospitality education brands to investment in adjacent business lines or asset-light models. The signing also marks the start of a rapid expansion plan in South Africa and further pan-African developments. Together, Sommet Education and the Invictus Education Group plan to develop additional campuses for the International Hotel School and one additional SAE Institute campus in South Africa. The first project under construction will be located in Benoni, South Africa, and is due to open in July this year. It will be followed in 2022 by other campuses in South Africa: Nelspruit, Potchefstroom, Port Elisabeth and Pretoria. Ambitious developments are also targeted for Africa, with a first campus opening in Kenya already scheduled for 2023.

Hotelier & Hospitality Design

In addition to these expansion plans, the two partners are looking to implement synergies in four key areas: curriculum building and faculty expertise to support the expansion of Invictus’ Bachelor’s Degree on which Glion Institute of Higher Education and Les Roches (part of Sommet Education) have built their reputation; further development of culinary and pastry arts portfolio of programs relying on the know-how of École Ducasse; Invictus bringing its knowledge and experience of B2B training, development and business consulting from its Summit brand; and both partners will work together and share their knowledge, experience and vision on online education programs and platforms.

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“Invictus Education Group is an amazing success story in the African education landscape,” said Benoît-Etienne Domenget, CEO of Sommet Education. “With a 25-year history on the continent, a diverse portfolio of hospitality education institutions, a very strong digital program portfolio, a highly experienced team and a robust management, a national footprint and strong pipeline, Invictus has the potential to further carry all our ambitions in the region and beyond.” Mike Lambert, Invictus Founder and CEO, explained: “Sommet Education is the international partner we needed to support our vision and expansion plan. This alliance also means that we will be able to provide our students with access to a worldwide network of alumni and industry partners with diversified learning paths and careers, with even more opportunity to learn and thrive internationally.”

Sommet Education is the only education group with two top four globally-ranked hospitality business schools, Glion Institute of Higher Education and Les Roches, recently elected second and third in the world respectively by employers (QS World University Rankings 2021). Together with culinary and pastry arts school, École Ducasse, the Group presently operates nine campuses in five countries (Switzerland, France, Spain, UK and China) as well as state-of-the-art remote learning platforms. Invictus Education is a leading private education network in South Africa. It is a diversified company within the field of hospitality education and training that comprises of the following four brands and a network of eight campuses, three regional offices, and one support office within the country: • International Hotel School, which delivers full-time programs in hospitality management, food and beverage management and culinary arts. The school also operates an online learning platform with pathways ranging from short courses to full-scale qualifications both within Africa and Australia; • IHS Gaming, dedicated to gaming, and therefore answering to the training needs of the major listed casino operators in the country; • SAE Institute Africa, a fast-growing education company dedicated to creative media education and offering a broad portfolio of programs including Bachelors’ degrees and Higher Certificates in film production, sound production, animation and gaming. • Summit, experts in the field of training, development, and business consulting, which assists corporate businesses in achieving their strategic goals through innovative digital and practical training delivery mechanisms, with an emphasis on offering tailor-made solutions in hospitality, gaming, management and retail food services sectors. Sommet Education: www.sommet-education.com Invictus Education: www.invictuseducation.co.za


Herald Bolsters Eco-Friendly Range Having introduced a selection of 100 per cent compostable hot cups, with both double and ripple wall options, Herald is strengthening its commitment to providing its customers with a varied choice of premium, ecofriendly products this summer. The quality disposables manufacturer and supplier is offering a choice of greener products to meet the increased demand from the catering and food to go sectors, with outdoor events back on the agenda,

post-Covid, and restaurants and cafes aiming to maximise their takeaway options. Recognising that many new customers are keen to provide fully sustainable and green products, Herald has prioritised providing an additional ripple wall option to its line of compostable hot cups, along with a selection of sizes. The sizes – 8 oz, 12 oz and 16 oz – acknowledge the needs of existing customers who may want to to make the switch to the 100 per cent compostable product by complementing the lids that Herald currently has available.

Managing director of Herald, Yogesh Patel comments on the current market status as businesses shift to accommodate changing government guidelines: “The increase in takeaway demand for cafes, restaurants and pubs means that the market has expanded for disposable cups and many of the new customers that we’re attracting are conscious of their own customers’ environmental considerations. “As restrictions lift, we expect the demand for all of our catering disposables to continue to rise as there will be more outdoor socialising and entertainment, with concerts and festivals now in the planning.” Other products in Herald’s eco range include a wider selection of single, double and triple wall cups and a choice of eco sip lids made from CPLA, a renewable material created from plants. The company has also expanded its range of bagasse items to include square, round and rectangle plates, in varying sizes, along with bowls and hot boxes, chip trays, burger boxes, noodle boxes and other lunch boxes – all of which are in high demand. For further information on Herald and its products, log on to www.heraldplastic.com or call 0208 507 7900 to order a copy of the new catalogue.

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Restore the Rhythm Your business may soon be back up and running but, understandably, it may not be quite back to normal just yet. Playing music is one way in which you could help get your business back to its best. Even small changes could make a big difference, and music could help enhance the atmosphere, lift the mood and create a more positive environment. If you are going to introduce music, or if you are already using music in your business, you’ll usually need a music licence. TheMusicLicence covers virtually all commercially released music available – millions of songs & recordings, including the most popular & well-loved music, not just from the UK, but globally. So while you are making all of the arrangements to get your business back to its best, now is the perfect time to turn the music back on and ensure you that you are appropriately licensed, and set up TheMusicLicence for your business.

Music could help your business get back to its best.

0800 0868 801 pplprs.co.uk/restore-the-rhythm


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