Luxury New Forest hotel shortlisted as national finalist in prestigious wedding awards

Luxury New Forest hotel shortlisted as national finalist in prestigious wedding awards

Wedding bells are ringing out at a luxury New Forest hotel & spa this week after it was named as a national finalist in the prestigious Guide for Brides Customer Service Awards 2022.

Balmer Lawn Hotel & Spa, nestled in the heart of the ancient New Forest, near Brockenhurst, will now come up against some of the UK’s most elite wedding destinations as they battle it out for the coveted accolade.

Ruth Mundy, Balmer Lawn’s dedicated wedding co-ordinator, said: “We’re absolutely thrilled to be named as finalists in the Guide for Brides Customer Service Awards 2022.

“We pride ourselves on our customer service here at the hotel, especially for weddings. We go above and beyond to ensure all wedding parties are treated to an experience of only the highest standards. Respect, quality and everlasting memories are what our happy couples can expect upon their visit to our luxury New Forest escape.”

The Hampshire hotel has a wide variety of wedding packages on offer to suit all, including having access to its sprawling picturesque grounds, complimentary honeymoon suite and several dining options, which offers a hog roast and BBQ in its gardens.

The Customer Service Awards 2022 is run by Guides for Brides and aims to recognise excellence in wedding destinations across the UK. Finalists are hand-picked for their ability to provide exceptional customer service that goes above and beyond the call of duty. 

Ruth added: “We cater for bespoke weddings of up to 140 guests for both ceremony and wedding breakfast and an additional 110 in the evening, across a number of beautiful function rooms and outdoor spaces. It’s a great feeling to be recognised once again for our stellar customer service – it really is a testament to the hard work the team put in each and every day.”

Balmer Lawn has also launched a wedding package called ‘Everything but the dress’, which includes a list of preferred suppliers as well as all of the typical food and venue requirements.

“This popular package takes into consideration the needs our of brides and grooms, helping to take some of the hard decisions out of their hands by using our trusted suppliers,” Ruth added.

The overall winners of the Guides for Brides Customer Service Awards 2022 will be announced at a glitzy awards ceremony at the historic Oxford Town Hall, on Wednesday 9th March.

For more information on Balmer Lawn Hotel & Spa and its wedding packages, please visit

Alternatively, to find out more about the Guide for Brides Customer Service Awards 2022, visit

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