Attic Self Storage receives Feefo Platinum Trusted Service Award 2020

13th February 2020, UK – Attic Self Storage  wins the Feefo Platinum Trusted Service award, an independent seal of excellence that recognises businesses for consistently delivering exceptional experiences over several years, as rated by real customers.

Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

Feefo has given Platinum Trusted Service awards to businesses who have achieved Gold standard for three consecutive years. The Feefo Gold Trusted Service award recognises those who have collected at least 50 Feefo reviews in a year, and have achieved a service rating of at least 4.5.

 

Sophie Bagnell, Senior Marketing Manager of Attic Self Storage comments: “We’re very excited to receive this award from Feefo because it’s based on the feedback of our customers, who are the most important judges of all. It recognises how hard we work to give all our customers the best possible experience. Everyone at Attic Self Storage is fully committed to the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. The beauty of Feefo is that it enables us to consistently improve, so we’re looking forward to another successful year.”

 

Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service Award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers. Feefo is all about powering up customer experience, which is why we have introduced our new Platinum category. Clients told us they want recognition for achieving our demanding Gold award standard over a longer period. Our new Platinum award is earned by companies that achieve a Gold rating in three consecutive years. It’s a tough challenge and very-well deserved by those that earn it.”

 

In addition, Attic Self Storage appointed Cherish PR as its UK PR partner. Attic Self Storage partnered with Cherish to drive brand awareness and word of mouth as the business builds momentum across London. Attic Self Storage offers consumers and businesses a range of convenient self-storage options with 24-hour, 7 days a week access within a safe, secure and welcoming environment. This is part of the business’ strategy to grow rapidly across the capital with Cherish focusing on building strong results across both national, pan-London and hyper-local media, neighbourhoods and online communities.