Danesfield House Hotel and Spa joins The Know

Danesfield House Hotel and Spa has partnered with The Know – the intelligent mystery guest service for luxury and boutique hotels – to receive genuine customer feedback from experienced travellers.

The Know provides luxury and boutique hotels with detailed, confidential, qualitative insight and analytics, bringing an innovative approach to feedback from real paying guests.Located between Marlow and Henley-on-Thames, Danesfield is a stunning Grade II listed country house hotel surrounded by 65 acres of grounds, overlooking the River Thames. It has 79 individually designed rooms all offering luxurious accommodation.

Mané Ryatt from The Know said, “We are delighted that we will be able to work with Danesfield House Hotel and Spa to provide genuine customer feedback. While all hoteliers love to receive positive feedback, ensuring that the reviews are reliable and authentic can be a challenge, together with getting the right level of detail to be able to drive action. All our ‘Knowers’ are able to supply detailed, genuine feedback through our confidential survey, ensuring hotels are able to refine their offering and exceed ever-increasing guest expectations.”

Danesfield House Hotel and Spa is part of the Condé Nast Johansens portfolio of hotels. The Know has been selected as an official Hospitality Partner of Condé Nast Johansens and offers preferential rates to all hotels within the group.